Returns
↠ ↠ Do you want to return the purchased product? It's easy!
↠ Complete and send to info@semprearte.com the following template:
FORM : RETURN / COMPLAINT (delete as appropriate)
FIRST NAME AND LAST NAME:
PRODUCT/PRODUCTS NAME:
ORDER NUMBER:
DATE OF ORDER:
RECEIVED DATE:
ADDRESS:
E-MAIL ADRESS:
PHONE NUMBER:
EXCHANGE (fill in only in case of replacement)
NEW PRODUCT NAME:
SIZE/COLOR:
RETURN (if a refund using the method used for purchase is not possible, the refund will be made to the account provided below)
BANK ACCOUNT NUMBER:
NAME AND SURNAME OF THE ACCOUNT OWNER:
In response, we will provide you with instructions on how to return the purchased product ( original, well packed, no signs of use, with a tag ) .
↠ Don't worry, you will receive detailed instructions in the return message, and you have up to 30 days to exchange or return*
Customer Service:
Working days from 9:00 - 17:00
* There is a statutory period of 14 days for the return and exchange of goods from collections other than Women's Bags. Please keep this deadline.
